Tactics for Dealing With Criticism

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Samuel Striker Business Criticism

Flickr CC via Christina Saint Marche

Hi, I’m Samuel Striker, a business professional and expert salesman.

At some point during our lives, we will all be criticized for something. On the job, we are even more likely to come up against criticism, and there more than anywhere, it’s important to respond appropriately. Often, our initial reaction to being criticized is to defend ourselves—tell the other person our perspective and reasoning behind why we behaved a certain way. But truth be told, this tactic isn’t always the best. So how can you more effectively deal with criticism?

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Actively Listen

Instead of forming your response or analyzing criticism as the other person is giving it, actively listen to what they are saying. Consider without bias their perspective and try to find seeds of truth within their statements. A little humility can go a long way.

Expand Your Perspective

Allow criticism to expand your thinking, and look at the situation from a different viewpoint. Take criticism as a challenge to think differently, and allow yourself to learn and grow from it.

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Don’t Dwell

The more time you spend dwelling on something someone said, the less time you have to either get back to work or resolve the issue. Take criticism at face value, come up with a solution, and then move on with your life. Dwelling on criticism only serves to compromise you emotionally and damage important work relationships.

Take Time to Collect Your Thoughts

If criticism has made you especially emotional or upset, it’s almost always a bad idea to respond right away. Take some time to cool yourself down, get a grip on your emotions, and logically think through the situation. Responding well is often more important than responding right away. If you are receiving harsh criticism face-to-face, it’s perfectly acceptable to thank the person for their feedback and then excuse yourself. Once you’ve had time to develop some coherent, well-constructed thoughts on the matter, then you can respond if necessary.

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