How to Turn Your Employees into Leaders

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Samuel-Striker-Leader-Employees

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Hello, Samuel Striker here.

Some people are born to be leaders and naturally have the skills and poise that makes a perfect leader. Others, however, need to be taught how to be a leader. It’s always good to constantly be teaching and growing your employees, no matter where they are in their career. Plus, if the time comes for you to move up in the company, a well-trained employee could make filling your position an easier task.

Employees that are leaders can make tough and informed decisions, will be better qualified, and can teach others as they move up in their career. Here are a few tips on turning your employees into leaders:

Encourage Them to Work Through Problems Themselves

Real leaders can work problems out themselves, but aren’t afraid to ask for help when they really need it. Teaching your employees how to work through problems, big and small, is an important step in the development process.

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Show Them How to Network

Networking is key to career growth, and is a great learning opportunity as well. Talking to other professionals builds skills and confidence. Encourage your employees to network by inviting them to events. This gives them the opportunity to talk to a lot of professionals and watch you in action.

Tailor the Assignments

Sometimes there are tasks that need to get done that no one wants to do, and that is just a part of life. However, try to keep in mind what your employee excels at (Writing? Analytics? Sales?), and try to give them more of those tasks. Put some thought into which tasks are assigned where. Not only will this result in higher quality work, but your employees will also enjoy what they do more.

Allow Them to Have an Ownership Mentality

Allowing your employees to take ownership of their work will help both of you. It will make your employees feel trusted, valued, and like they have a real say in what they do. Encourage employees to take ownership of the work that they do, and you’ll begin to see what they’re really made of.

Tactics for Dealing With Criticism

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Samuel Striker Business Criticism

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Hi, I’m Samuel Striker, a business professional and expert salesman.

At some point during our lives, we will all be criticized for something. On the job, we are even more likely to come up against criticism, and there more than anywhere, it’s important to respond appropriately. Often, our initial reaction to being criticized is to defend ourselves—tell the other person our perspective and reasoning behind why we behaved a certain way. But truth be told, this tactic isn’t always the best. So how can you more effectively deal with criticism?

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Actively Listen

Instead of forming your response or analyzing criticism as the other person is giving it, actively listen to what they are saying. Consider without bias their perspective and try to find seeds of truth within their statements. A little humility can go a long way.

Expand Your Perspective

Allow criticism to expand your thinking, and look at the situation from a different viewpoint. Take criticism as a challenge to think differently, and allow yourself to learn and grow from it.

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Don’t Dwell

The more time you spend dwelling on something someone said, the less time you have to either get back to work or resolve the issue. Take criticism at face value, come up with a solution, and then move on with your life. Dwelling on criticism only serves to compromise you emotionally and damage important work relationships.

Take Time to Collect Your Thoughts

If criticism has made you especially emotional or upset, it’s almost always a bad idea to respond right away. Take some time to cool yourself down, get a grip on your emotions, and logically think through the situation. Responding well is often more important than responding right away. If you are receiving harsh criticism face-to-face, it’s perfectly acceptable to thank the person for their feedback and then excuse yourself. Once you’ve had time to develop some coherent, well-constructed thoughts on the matter, then you can respond if necessary.

Simple Tricks for Faster Email

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Samuel Striker Email

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Hi, I’m Samuel Striker, a business and sales expert.

On average, office workers spend at least two hours a day on their email. However, while sending emails might feel productive, it does not help you grow professionally. Here are some time-saving hacks to keep email time down.

If you are always sending similar emails – your address, your elevator pitch, you availability – then craft a few templates for responses in Gmail. This will allow you to dish out responses much more quickly.

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Avoid unnecessary emails by sending a text, IM or by just walking over and talking in person. E-mail might not always be the best or most efficient method of communication, so you could save yourself and others valuable time by varying your methods.

Click the “unsubscribe” button as much as possible to get rid of spam emails or unread newsletters. Don’t just shovel them into a folder you never want to open—stop them before they ever have a chance to get to you.

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Stop treating email as an ever-growing to-do list and instead act on them immediately.

Make a daily routine, develop habits (including segmenting out time slots for when you respond to email) and stick to them.

Quit overdoing your inbox filing system. It can get in the way because you still might not recall which folder you put a message in; instead, try using different labels—this will not move messages, but it will allow you to search by label when needed.

Keep your subject lines and email body shorter. People are more responsive to emails that are concise; a wall of text is overwhelming and likely to get lost in the pile.

We’ve all experienced how much of a time-suck dealing with e-mail can be, especially when there is a high volume of incoming email each day. What tips or tricks have you used to cut your email time down?

The Best Habits For a Sales Person

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Samuel Striker Sales Habits

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A sales leader and expert, Samuel Striker leads a team of salespeople to success.

Our brains are set up in a way that makes us creatures of habit.  Habits guide much of how we engage the world and often without us even being consciously aware of them. But while habits can be dangerous they can also be used to propel yourself to greater heights in sales, if you form the right ones.

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Which habits should you work at?  Here are some of the best habits for sales professionals:

1. Active Listening

The best sales people know how to engage a potential customer without even saying anything.  They make strong eye contact, demonstrating that they are paying close attention, and use prompters like “go on” to encourage others to continue talking.

And all the while they are gathering information,  looking for underlying clues and hidden messages which can help them tailor their pitch for their concerns and issues.

Check out Samuel Striker’s personal website for more blogs about sales and business: http://www.samuel-striker.com/.

2. Ask for Referrals

It can often feel embarrassing to actively ask for referrals, despite the fact that everything shows that referrals are more likely to develop into a sale than a cold call.  The only way to get over the uncomfortable nature of asking for referrals is to continue to do it until it becomes second nature.

3. Answer the Question, “How Can I Help?”

This is one of the most important habits for sales professionals to master.  Getting out of the mindset of “how can sell I this product” and “how can I help this customer” changes the way that you communicate and builds trust with customers.  It also provides the very practical side-effect of answering the question that your customers most want answered, and one that is likely to convert into a sale.   Customers don’t buy products, they buy solutions.

4. Set Goals and Measure Them

It is easy to feel like a failure or be overcome with anxiety if numbers are down, so much so that some sales professionals ignore their goals and hide their head in the sand.  However, getting in the habit of setting measurable goals helps you identify problems as they come up, rather than when it is too late to do anything about them.  And setting regular goals allows sales professionals to focus their planning towards their goal, rather than throwing everything at the wall and just seeing what sticks.

Five Habits for a Great Sales Coach

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Samuel Striker Sales Coach

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Being a great sales coach requires investing in others. Sales leaders should develop habits that not only help themselves grow on a professional level, but also the team they lead. Habits should be formed so they become day-to-day activities, and ingrained in the sales leader’s mind. Utilize these five habits for being a great sales coach to make an impact on sales professionals.

Share Your Personal Experience
Most salespeople are new to the sales scene when being first hired. Make sure to talk to new salespeople about everything that you feel might be important to share. Use your own personal stories and experience of reaching your position of a sales leader. What did you do right and what did you do wrong? This can inspire a sales team to use you as a role model, and you in turn will empower them to be ready for anything. Great example and anecdotes will get people to listen.

Stick to Your Guns
As a sales leader grows in his or her career, they pick up a many different things about coaching others. For sales leaders, they should always be ready to use the skills they have learned throughout their career, and not only use the sales model that the currently company provides. Create a process that you can follow day to day to help guide the team’s selling habits. This will allow the best sales team to understand time management and the demands of their prospects.

Be an Example
Understanding that your sales team will look up to you is key if you want to become a great sales leader. Work on doing things that a sales team can see and then implement into their own sales process. A great team is only as good as its leader, so make sure you’re up to the task of taking on the responsibility. Practicing great communication will do wonders for the team. Be a guiding example that a salesperson can know they can come to without thinking about it. A foundation of trust will allow you and your sales team to grow, and prove that you are a role model in sales world.

Motivate Others
It’s tough to get people going, but motivation can aid the overall success of the sales team. Great sales leaders know how to motivate individual sellers through maximizing their motivation. Compensation increases or prizes aren’t enough; people are motivated by many different factors and its sales leader’s job is to discover what that motivation is. When a seller is able to gain motivational support from their coach or manager, their effort and energy toward selling is maximized.

Always Be Present
Many sales coaches and leaders believe that once a salesperson is initially introduced to the sales world, they should let them go and experience it by themselves. However, this is usually not a great idea. A sales coach should be present constantly in their team’s lives. This doesn’t mean holding their hand when things get tough, but at least seeing where they are in their goals or even personal lives. A salesperson will look up to a sales leader who can be seen not just as a boss, but as a friend and peer too.

Samuel Striker is Manager at KMG Consultants, a sales and business consulting firm located in Southfield, MI. For more business and sales advice, check out Samuel Striker’s Website.

Best Productivity Apps

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Flickr CC via DECCgovuk

Samuel Striker is a business and sales expert. He is currently Manager at KMG Consultants.

Nowadays, everybody has a smart phone that they take everywhere they go. Why not use them to their fullest potential? There are thousands of great productivity apps for smartphones users that can act as personal assistants and productivity help. Using these apps efficiently can make your professional and person life easy. In my opinion, these are the best productivity apps.

Read more at Samuel Striker’s Personal Website.

Turn Failure In Sales Into Success

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Samuel Strike Success

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This is Samuel Striker, manager at KMG Consultants Inc. The feeling of failure is unpleasant to say the least. Success in everything sounds satisfying, but realistically, everything can’t go that way. We all run into times when we are prevented from succeeding and we will have to accept getting disappointed from time to time. Learning from this is how we turn failure into success.

A big mistake people in sales always make is believing that failure is final. This is never true; failure is only temporary, and when looking through this type of lens, things can be seen differently. There will always be situations when the fear of failing can control a person’s mind. By eliminating this point of view, better opportunities can be available to thrive.

Failure in sales can be treated the same way as failure in anything else. Sometimes you won’t find that dream customer, or you do not believe in the product as much as you should. Realize that this negativity comes with working in sales, and with every failure comes an eventual success.

It doesn’t hurt to prepare for mistakes. Accept the inevitability of failure. There will always be errors and sometimes it’s out of control. Understand that a level of realism needs to be accepted to cope with failure. It can create balance in your life and let you grow stronger.

Don’t let the fear of failing get to you. Recognize that this negativity will come and go. The reality is that recovery with added knowledge and insight will eventually come. There are countless people who have failed but have learned from it and came back stronger than ever. Learn how they did it instead of just focusing on your personal problems. Failure will also make you more humble. It’s going to knock you off your pedestal and help you find the right course.

Finally, review what failure has taught you. Learning from letdowns is a process and a skill that can be honed. Failure in our time today isn’t valued like it should; it can help mature a person, as well as help them develop persistence, self-discipline, and hard work. Most of all, it will aid in finding what your best self truly is.

If there’s anything to take away from this post, it’s that getting caught up with failure will only lead to more failure. Take advantage of this and become the success you’ve always pictured.

Samuel Striker